Trial, then Trading Desk. Sign in to run it.
Start 3-day free trialSee plans
Describe the problem. Get a fix.
One fix to get moving now, one so it doesn't happen again. Import and export problems only — and never a way around the law.
Your diagnosis will appear here.
Practical help, not legal advice
This is general trade knowledge, not the law of any particular country. Check with a licensed
customs agent or trade lawyer before you act — see the full disclaimer.
Questions about Trade Doctor
What kind of problems can Trade Doctor handle?
Any practical problem with an import or export: a shipment stuck at customs, a rejected document, an argument with a buyer or supplier, a payment problem, a quality complaint, a missing licence. It will not answer general legal, HR, medical or personal-finance questions, even framed as a business problem.
Will it help me get around customs or duty rules?
No. If fixing the problem as described would mean mis-declaring goods, under-invoicing, evading sanctions, or any other way of breaking the law, Trade Doctor declines and explains why — then points at the compliant version of the same goal where there is one, rather than simply refusing.
Is this legal advice?
No. It gives practical steps, not legal rulings, and always names who to confirm with — a customs agent, a trade lawyer, or the regulator. See our full disclaimer.
Why does it ask which two countries are involved?
Because the answer depends on it. The regulator, the paperwork and the realistic escalation path for a customs hold in Rotterdam are not the same as for one in Chennai — naming both countries is what lets Trade Doctor point you at the right authority instead of a generic one.