Get help
Pick I need help for a question, a billing change or a feature idea. Pick Something is broken for errors, pages that won't load, or numbers that look wrong. Either way it reaches support@veloque.in straight away. How fast we reply is set out in our escalation policy, or ask the chat assistant in the corner of any page — it can send a request for you.
What to expect. Most messages get a reply the same or the next working
day. Something broken and blocking your work is answered the same working day; a small
question can take up to five working days. Those published times are the slowest we let anything sit
— they are all in the escalation policy, along
with when a request moves up to the founder.
Send a new request
Sign in to see past requests
Sign in to see requests your team has already sent.